Happy New Year!

Happy new year everybody! It has been a great decade all around and especially for the growth of social media. We've seen blogs grow exponentially, social networks come into their own, online video and photo sharing sites explode, mobile technology being invented and much, much more.

Have a great time tonight, but beware those texting hands. Try not to use Twitter or Facebook unless you are of sound mind. There are always great examples of what not to do while drinking on textsfromlastnight.com.

Read full story

Are people less obedient when using social media?

Stanley Milgram conducted a social psychology experiment about obedience to authority. The experiment aptly came to be known as the "Milgram Experiment." It began as in inquiry into conformity, but turned into much more.

Milgram wondered what would happen if he had participants administer what they thought was a real electric shock to an actor (confederate) pretending to be shocked and be in excrutiating pain. The actor had to answer questions, when right nothing would happen, but when wrong he would be shocked. With each wrong answer the shock would get worse. The participants started by delivering 15-volt shocks. The fake voltage eventually increased to a maximum of 450 volts.

If the participant expressed any reservations about shocking another human being and causing them pain the session was abruptly ended. The actor screamed louder with each new shock, pleaded with the participant to stop and even said he had a heart condition and felt like he was dying.

Amazingly enough, 62.5% of participants delivered the maximum shock possible. People felt pressure from the psychologist in the room with them, as well as a sense of duty to their role, to finish the experiment despite causing potentially serious harm to another human being.

Would the results be different had participants been responding through social media rather than face-to-face contact?

I truly believe that had the participant been deciding to administer a shock or not through social media that percentage of 62.5% would be significantly lower. Social media channels give individuals a stronger sense of authority and less pressure to remain obedient to a situation or role. There is certainly still a sense of groupthink, riot mentality and all the other scary social phenomenons, but people feel more empowered to share their true opinions with the shield of social media.

What do you think?

Read full story

What it takes to get a job in social media

I don't purport to know what every company is looking for in a social media, emerging media or new media expert, but I do know what I am looking for when evaluating resumes that arrive on my desk.

Obviously knowledge of the tools and platforms is important. Since tools like Facebook, Twitter, Youtube, Ning, Vimeo, discussion boards, blogs and all the rest will be central to the work, having a base of knowledge makes a candidate much more appealing. In addition, knowing things like how to analyze the analytics of a blog, evaluate the content value for a Facebook fan page, create a Ning group, review keyword conversions and more would set a candidate apart from others who know the very basics of online media.

Even more important to the job than knowledge of the tools is an understanding of people, relationships and market tendencies. There is a real aspect of social sciences to new media that needs to be applied with every decision. Demonstrating a comprehension of market and individual behavior on social media platforms puts a candidate on a pedstal for me.

In my mind, this understanding of social nature and new media culture is much harder to learn than the functional side of the tools and is therefore more valued.

Ultimately, when I'm sifting through resumes and cover letters I'm looking a basic understanding of new media tools, but I'm really looking for experience that tells me that candidate can develop relationships with online influencers, understand what drives a response and predict the outcome of a campaign or specific message.

There are obviously a number of other factors like adding to the office culture, work habits, ability to communicate effectively, writing skills, analytical mind and more. These are very important variables to finding the right candidate, but the quality of work that can be produced is usually the first thing I think about.

Read full story